Being part of a socially active lifestyle I always found the women looking so elegant and graceful clad in myriad coloured dresses. I found the prospect of adding my touch to the trends very alluring. This notion became a reality with time and here I am with my own design of dresses. I have used rich blend of colors, textures, fabric and various traditional Indian embroidery to get that eye catching and happening look in all my dresses. Try them and feel the difference.
We are available at +918484839234 or drop an email at email@example.com
Shop No. 205 & 206 Second Floor, Trinity Mall,
Umaria Toll Naka, Dr. Ambedkar Nagar(Mhow), Indore, Madhya Pradesh 453331
We Offer FREE SHIPPING to our customers where shopping is above Rs.1500. We charge actual transportation fee if the shopping amount is below Rs.1499. It is our endeavour to ship ‘Kavitascocktails’ Items In your order together. However, this may not always be possible due to product characteristics or availability. There May Be Restrictions On Accepting Orders For Delivery In Certain Pin Codes As A Product Cannot Be Shipped To Those Destinations. In Such Scenarios, The Order Will Not Be Accepted Online And A Message Will Be Displayed Requesting You To Provide An Alternate Pin Code. Currently, Each Order May Be Shipped Only To A Single Shipping Address. If You Wish To Ship Products To Different Addresses, You Need To Place Different Order For Different Shipping Address. The delivery speeds available up to 7 Business Days.
Email us at care@’Kavitascocktails’.com Or Call us at +91 8484839234 in case of any assistance.
At ‘Kavitascocktails’, we understand how much you value your every purchase and we are committed to making your shopping experience with us as delightful as possible. Therefore, in the rare event that you are not fully satisfied with what you ordered, just initiate return within 15 days of delivery and we guarantee to pickup within 3 days and a refund to be initiated within 10-15 bank working days from the date of pickup. Our Returns policy may vary slightly depending on the product. We assure you that products sold on ‘Kavitascocktails’ are brand new and 100% genuine. In case the product you received is 'Damaged', 'Defective' or 'Not as Described', our easy Returns policy has you covered. You can conveniently seek refund if you've received an item in a 'Damaged', 'Defective' or 'Not as Described' state. Please drop an email to firstname.lastname@example.org. You can briefly explain the problem and the reason for return in the email. Specify the pickup address for picking up your orders. Intimate the mode of refund where you want your money to be credited.
A) You can opt to get your refund in Razorpay Wallet whereby the money will be credited within 24 hours of product pickup. You can use this amount at any ‘‘Kavitascocktails’’ store or your next purchase. This refund money will not expire from your wallet.
B) You can opt to get your refund in original mode of payment (Razorpay or Credit Card, Debit Card, Netbanking or wallets) whereby the money will be credited back within 10-15 bank working days after product is picked up.
C) You can opt to get your refund in your original mode if payment was partly done by Razorpay & partly by Credit Card, Debit Card, Netbanking or wallets, whereby your money will be credited in Razorpay within 24 hours of product pickup and in your respective bank account within 7- 10 bank working days after product pickup. Or you can opt for getting complete refund in Razorpay within 24 hours of product pickup.
For an effective returns we hope you understand that the product can only be used for trial and cannot be used, washed, ironed or tampered in any way. Please include ‘Kavitascocktails’ price tags, labels, original packing and invoice along with the product.
Please ensure that product is in unused and original condition. Include ‘Kavitascocktails’ price tags, labels, original packing and invoice along with the product.
If the package received does not match the above requirements, Kavitascocktails.com holds the right to not make any refunds.
When are returns not possible?
There are certain scenarios where it is difficult for us to support returns – Return request is made outside the specified time frame- Product is damaged because of use or product is not in the same condition as you received it. Specific categories fashion accessories are missing or damaged. Products with tampered or missing barcodes or tags - Items that are returned without original packaging, freebies or accessories.
Do I have to return the free gift when I return a product?
Yes, the free gift is included as part of the item order and needs to be returned along with the original delivered product.
Can I return part of my order?
Yes, a return can be initiated at item level and if you have ordered multiple items, you can initiate a return for a partial quantity.
When will I get Refund for the products that I have returned?
Once the shipment is returned we would initiate refund immediately and credit will be placed thereafter in 10-15 working days as per bank policies.
How do I cancel an order?
You will have a cancel tab in your order history to initiate cancellation. Cancellation will be initiated only if your order is not shipped.
Please note cancellation will be allowed till the order status is yet to be shipped, once the order is shipped it cannot be cancelled but can be returned back as per returns policy. In case your order is shipped, you will have to wait until the order is delivered and initiate a return request if you still wish to cancel or you may reach us at +918484839234(whatsapp). However please note, Cancellation can also be initiated by ‘Kavitascocktails’ in the event we are unable to fulfil an order. In such event customer would be duly informed and refund would be initiated to the original mode of payment.
How long will it take to process my cancellation request?
Once you request the cancellation of item(s) in your order, refund will be initiated immediately. You will be notified of the same by email, whatsapp or SMS. The money will be transferred back to the original mode of payment. It would further take 10-15 working days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund from our side.
What are the modes of refund available after cancellation?
You can select the mode of refund where you want your money to be credited.
A) You can opt to get your refund in Razorpay Wallet whereby the money will be credited within 30 mins of cancellation. You can use this amount at any ‘Kavitascocktails’ store or your next purchase with ‘Kavitascocktails’. This refund money will not get expired from your wallet.
B) You can opt to get your refund in original mode of payment (Razorpay or Credit Card, Debit Card, Netbanking or wallets) whereby the money will be credited within 10-15 bank working days after cancellation in your respective bank account if paid through credit card, debit card, netbanking or wallets. If originally paid through Razorpay amount will be default credited to Razorpay within 30 mins of cancellation without any selection option.
C) You can opt to get your refund in your original mode if payment was partly done by Razorpay & partly by Credit Card, Debit Card, Netbanking or wallets, whereby your money will be credited in Razorpay within 24 hours of cancellation and in your respective bank account within 7- 10 bank working days after product pickup. Or you can opt for getting complete refund in Razorpay within 30 mins of cancellation.
Once cancellation is initiated a full refund is initiated.
I've still not received the refund to my bank account. Why?
If you have received a mail from us confirming your refund request then be rest assured that we have initiated your refund request and are following up with financial organizations for the same. Sometimes financial organizations take a longer time to process the refund request. However, if the refund hasn't happened by the date we promised, you can contact us. We will gladly help you.
TERMS AND CONDITIONS
Welcome to the Kavitascocktails.com. in using the Kavitascocktails.com service. You are deemed to have accepted the terms and conditions listed below. Products/services and information displayed on Kavitascocktails.com constitute an 'invitation to offer'. Your order for purchase constitutes your ‘offer’, which shall be subject to the terms and conditions as listed below.
Kavitascocktails.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Kavitascocktails.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Product pictures are indicative. No two offers can be clubbed together. Kavitascocktails.com offers are applicable on select products till stock lasts.
Any disputes to be referred to ‘‘Kavitascocktails’’ and decision of the proprietorship would be final. Disputes if any are subject to ‘Kavitascocktails’ jurisdiction only. The proprietorship reserves the right at any time, without prior notice to add, alter, modify, change, vary and/or cancel Kavitascocktails.com or any of these terms & conditions at its sole discretion.
Account and Registration Obligations
You also agree to:
1. Provide true, accurate, current and complete information about yourself as prompted by ‘Kavitascocktails’’s registration form (such information being the 'Registration Data'). The information which compulsorily needs to be filled are marked in asterix (*) sign.
2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Kavitascocktails.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, Kavitascocktails.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
While Kavitascocktails.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Kavitascocktails.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Kavitascocktails.com shall have the right at sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event an item is mis-priced, Kavitascocktails.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Kavitascocktails.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Kavitascocktails.com accepts your order the same shall be debited to your Debit Card/credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Kavitascocktails.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. We strive to provide you with the best prices possible on Kavitascocktails.com as well as in our ‘Kavitascocktails’ retail stores if any. However, sometimes a price online may not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice.
Cancellation by Kavitascocktails.com
Due to various fraudulent activities experienced with e-commerce websites, we ensure an additional security measure for valued customers like yourself. As a part of these additional security measures, we might request you to provide relevant supporting documents (Identity proof etc). The documents shared with us are safe and will remain undisclosed to any outside party. In case the requested documents are not shared with us, Kavitascocktails.com reserves the right to cancel the order entirely with due intimation to the concerned person. Under situations where Kavitascocktails.com is not able to meet the requirement of the order placed. However, Kavitascocktails.com will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time (within 10-15 days).
Cancellations by the Customer
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. Kavitascocktails.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Kavitascocktails.com and accept Kavitascocktails.com's decision regarding the cancellation.
We at Kavitascocktails.com follow a 15 Days return policy for non-discounted and discounted products shopped from our website – www.’Kavitascocktails’.com. We want you to be fully satisfied with every item you purchase from Kavitascocktails.com. If, for whatever reason, you are not satisfied with your purchase, you may call our Customer Support at +918484839234 (Available all days of the week 09:00AM to 7:00PM except Sundays) to request for a return, within 15 days of receiving the order.
Credit Card/Debit Card Details
You agree, understand and confirm that the credit/debit card details provided by you for availing of services on Kavitascocktails.com will be correct and accurate and you will not use the credit/debit card which is not lawfully owned by you, i.e. in a credit/debit card transaction, you must use your own credit/debit card. You further agree and undertake to provide the correct and valid credit/debit card details to Kavitascocktails.com. Further the said information will not be utilised and shared by Kavitascocktails.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. Kavitascocktails.com will not be liable for any credit/debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
Fraudulent /Declined Transactions
Kavitascocktails.com reserves the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the Site fraudulently. Kavitascocktails.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that ‘Kavitascocktails’ agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
You Agree and Confirm
1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Kavitascocktails.com for re-delivery shall be claimed from you.
2. That you will use the services provided by Kavitascocktails.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with ‘Kavitascocktails’ applicable laws and regulations while using the Site and transacting on the Site.
3. You will provide authentic and true information in ‘Kavitascocktails’ instances where such information is requested of you. Kavitascocktails.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Kavitascocktails.com has the right in its sole discretion to reject the registration and debar you from using the Services of Kavitascocktails.com and / or other affiliated websites without prior intimation whatsoever.
4. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
5. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
6. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
7. To receive promotional mailers and sms
You may not use the Site for any of the following purposes:
1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
3. Gaining unauthorised access to other computer systems.
4. Interfering with any other person's use or enjoyment of the Site.
5. Breaching any applicable laws;
6. Interfering or disrupting networks or web sites connected to the Site.
7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. Kavitascocktails.com reserves full right to take appropriate action against you, for violating the above mentioned rules and regulations.
We have made every effort to display the colours of the products that appear on the Site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colours will be accurate Images. We strive hard to get the real image of every product listed, but it should be considered indicative only.
Modification of Terms & Conditions of Service
Kavitascocktails.com may at any time update the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on Kavitascocktails.com. You should regularly review the Terms & Conditions on Kavitascocktails.com. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Us of this site.
Governing Law and Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Indore shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by the Proprietorship and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Indore. The language of Arbitration shall be English. The High Court of Madhya Pradesh judicature at Indore alone shall have the jurisdiction and the Laws of India shall apply.
Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Kavitascocktails.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the 'Comments') shall be and remain Kavitascocktails.com’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Kavitascocktails.com of all worldwide rights, titles and interests and copyrights and other intellectual properties in the Comments . Thus, Kavitascocktails.com owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Kavitascocktails.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Kavitascocktails.com is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'.
Kavitascocktails.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant Kavitascocktails.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Kavitascocktails.com and its affiliates for all claims resulting from any Comments you submit. Kavitascocktails.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
Copyright & Trademark
The Proprietorship expressly reserve all intellectual property rights in ‘Kavitascocktails’ text, programs, products, images, processes, technology, content and other materials, which appear on this Site.
Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Kavitascocktails.com or any third party's intellectual property rights. Any and all intellectual property rights, including copyright, in this website are owned by the Proprietorship. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Kavitascocktails.com. You may not modify, distribute or re-post anything on this website for any purpose. The Trademark ‘Kavitascocktails’ ,’Kavitascocktails’.com names and logos and related product and service names, design marks and slogans are the trademarks or service marks of the Proprietorship . No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo, images, colours, style, design or mark in any manner.
References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Kavitascocktails.com endorsement, sponsorship or recommendation of the third party, information, product or service. Kavitascocktails.com is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Kavitascocktails.com or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents of this site, copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed to the Proprietorship, or any of its affiliates or by third parties who have licensed their materials to the proprietorship and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of Contents on this Site is the exclusive property of Kavitascocktails.com and is also protected by Indian and International copyright laws.
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, the Proprietorship , Kavitascocktails.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
You agree to defend, indemnify and hold harmless the proprietorship, Kavitascocktails.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Proprietorship or Kavitascocktails.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights.
This clause shall survive the expiry or termination of this User Agreement.
This User Agreement is effective unless and until terminated by either you or Kavitascocktails.com. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Kavitascocktails.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Kavitascocktails.com. Upon any termination of the User Agreement by either you or Kavitascocktails.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.
Limitation of Liability and Disclaimers
The Site is provided without any warranties or guarantees and in an 'As Is' condition. You must bear the risks associated with the use of the Site. The Site provides content from other Internet sites or resources and while Kavitascocktails.com tries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Kavitascocktails.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems, you may experience with the Site. This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, Proprietorship or Kavitascocktails.com or its suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement. Without prejudice to the generality of the section above, the total liability of the proprietorship or Kavitascocktails.com to you for all liabilities arising out of this User agreement be it in tort or contract is limited to the value of the product ordered by you. The Proprietorship or Kavitascocktails.com, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, Kavitascocktails.com assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, ‘flooding,' 'spamming,' 'mail bombing' or 'crashing;' (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e)forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Kavitascocktails.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Kavitascocktails.com on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer). Entire Agreement If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue to be in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Kavitascocktails.com with respect to the Kavitascocktails.com sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Kavitascocktails.com with respect to the Kavitascocktails.com sites/services. Kavitascocktails.com's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
The words "we", "our" and "us" refers to ‘‘Kavitascocktails’’, its subsidiaries, partners, agents and affiliates. The words "you", "your" or "yours" refer to any person who is using, accessing or browsing or has used, accessed or browsed the Site and/or is using or accessing or has used or accessed any version of the Mobile Applications and/or has availed the services offered by the Mobile Applications.
The terms / words not defined herein shall have the same meanings as in the terms and conditions applicable to the use or user of our site www.’Kavitascocktails’.com or any other website created by www.’Kavitascocktails’.com.
a.“Linked Sites” shall mean website links which directs to our group linked portals
1.b. “Personal Information” means any information that relates to a natural person which, either directly or indirectly, in combination with other information available or likely to be available with the proprietorship, is capable of identifying such person. This includes mandatory or voluntary disclosures that you make while and for using the Site and/or the Mobile Applications and/or the services offered by us, including but not limited to your name, address, telephone, number, date of birth, gender, email address, images, etc as may be provided by you while using the Site and/or the Mobile Applications and/or the services offered by us.
c.“Sensitive Personal Data or Information” of a person means such Personal Information which consists of information relating to:
financial information such as bank account or credit card or debit card or other payment instrument details;
physical, physiological and mental health condition;
medical records and history;
any detail relating to the above Clauses as provided to the Proprietorship for providing service; and
any of the information received under any of the above Clauses by the Proprietorship for processing, stored or processed under lawful contract or otherwise.
Provided that any information that is freely available or accessible in public domain or furnished under the Right to Information Act 2005 or any other law for the time being in force will not be regarded as Sensitive Personal Data or Information.
d. “‘Kavitascocktails’” shall mean all entities directly or indirectly managed or controlled by Smt Kavita Singh Bhadauria and / or any of her family member together with other members of Bhadauria extended family of Mr. Brijendra Singh Bhadauria and their respective family members and accordingly deemed to be belonging to the ‘Kavitascocktails’ and their respective affiliates, partners, associates, service providers and relevant third parties. 1.e. “Mobile Application/App” shall mean Razorpay, all online and all mobile applications which are uploaded by ‘Kavitascocktails’ entities from time to time.
Please note that usage of the term Personal Information includes Sensitive Personal Data or Information, wherever appropriate and/or mandated under the IT Act and the SPDI Rules.
2. INFORMATION COLLECTION, USAGE, HANDLING AND SHARING
What information will be collected by us?
2.a We collect and process information (including Personal Information and Sensitive Personal Data or Information) from you on behalf of ‘Kavitascocktails’. ‘KAVITASCOCKTAILS’ determines the purpose and means of processing of your information (including Personal Information and Sensitive Personal Data or Information).
2.b You may be asked for, as appropriate, name, email address, mailing address, phone number. However, please note that you may visit our Sites anonymously. You represent that the information or data you provide from time to time is and shall be correct, current and updated and you have all the rights, permissions and consents to provide such information or data. Your providing the data/ information and the Proprietorship’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third-party agreement, laws, judgments, orders or decrees.
2.c Non-personal information: We may collect certain non-personal information about you whenever you interact with our Sites. Non-personal information may include your browser name, the type of computer you use, the operating system used, details of the internet service providers utilised and other similar information.
Why we collect your information and how we will use/process the information collected.
2.1.a The information collected is relevant and necessary to understand you or your online browsing search pattern. The information is collected with an intention to provide you with updated information, help regarding usage of the Site, the Mobile Applications or new services, offers, if any, that we think you might be interested in, to carry out follow ups, to assist with customer service or technical support issues, to enforce the Terms and Conditions or to prevent, detect, investigate and protect against cyber security incidents, error, fraud and other criminal activity, collect money and as otherwise described to you at the time of collection of such information.
2.1.b Information collected from you may also be used for the following:
· To procure credit reports from credit bureaus and identity verification services;
· To help us process questions you may have about the Site and/or the Mobile Applications and/or the services offered by us or our affiliates or associates;
· To confirm or correct what we know about you;
· To service our customers’ needs, including delivering our products and services;
· To promote and market our products and services;
· To service your account (such as your Loyalty account and wallet account), manage complaints and resolve any disputes;
· To understand our customers including their patterns, behaviours as well as their likes and dislikes to provide personalised contents, services, offers and communications;
· To protect and support our business, colleagues, customers and shareholders;
· To prevent and detect anti-social behaviour, fraud and other crime;
· To test and develop new products and services as well as improve existing ones;
· To monitor, develop and improve the Site, the Mobile Applications and services offered by us; and
· To assist in and administer the provision of services offered by us.
2.1.c. We will use the information provided by you only for the purposes for which it is consensually collected, as more particularly described hereunder and/or indicated to you while using/ accessing the Site and/or the Mobile Applications. If we use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.
2.1.d To avail certain services on the Site and/or the Mobile Applications, users are required to provide some Personal Information including sensitive personal data or information for the registration process including but not limited to information such as a) name, b) email address, c) phone number, d) access to your phone’s text messages (SMS)inbox records/ logs, e) phone contacts, f) location information (GPS, IP address and cell tower location), g) information pertaining to your mobile device and your usage thereof (including the names of other applications installed on your mobile device and how you use them, information about your use of features or functions on your device), and any such other information as may be required from time to time. We collect the aforementioned information when you download and install the Mobile Applications and give the permission to read information from your device, for marketing purposes, administrative purposes, etc. The Information as supplied by the users enable us to improve the Site and/or the Mobile Applications and provide you the most user-friendly experience. All required information is service dependent, and we may use the above said user information to maintain, protect and improve the Site and/or the Mobile Applications and for developing new services, as may be required.
2.1.f. In case you choose to decline to submit Personal Information or Sensitive Personal Data or Information on the Site and/or the Mobile Applications, we may not be able to provide certain services on the Site and/or the Mobile Applications to you. We will make reasonable efforts to notify you of the same at the appropriate time. In any case, we will not be liable and or responsible for the denial of certain services to you on account of you being unable to provide the necessary Personal Information or Sensitive Personal Data or Information.
How we Handle, share the Personal Information
2.2.a We do not sell, or rent your information, including the Sensitive Personal Data or Information outside of ‘Kavitascocktails’. We do not share or disclose your information outside of ‘Kavitascocktails’, other than as necessary to fulfil your request or enhancement of services through third party application/software. ‘KAVITASCOCKTAILS’ may disclose and/or transfer your information (including Personal Information and Sensitive Personal Data or Information) to any of the ‘Kavitascocktails’ Entities.
2.2.b. We may pass your Personal Information to our employees, contractors, suppliers, third party service providers and/or agents to administer the services provided to you by us now or in the future.
2.2.c It may be noted that we have strict guidelines with respect to unauthorized access to information provided by you. However, we may pass your Personal Information to other third parties in order to verify the information provided by you from other sources in order to address various security concerns, and to ensure that you comply with the provisions of applicable laws, and the Terms and Conditions available on the Site and/or the Mobile Applications and other terms and conditions as may be prescribed by us from time to time.
We have listed below some of the key guidelines followed by us to prevent unauthorised access to information provided by you:
We apply physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of Personal Information;
We protect the security of your information while it is being transmitted by encrypting it;
We use computer safeguards such as firewalls and data encryption to keep this data safe;
We only authorise access to employees and trusted partners who need it to carry out their responsibilities;
We regularly monitor our systems for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security;
We will ask for proof of identity before we share your personal data with you; and
We will reveal only the last four digits of your payment card number, contact numbers when confirming an order.
Whilst we take appropriate technical and organisational measures to safeguard your Personal Information, it is important that you keep your login details and devices protected from unauthorised access.
The Personal Information that we collect from you may be transferred to, and stored at, a destination outside the Indian jurisdiction. It may also be processed by companies operating outside India who work for us or for one of our service providers. If we do this, we ensure that your privacy rights are respected in line with this Policy.
Storage and Retention
The information collected from you shall be retained only for a limited duration necessary to fulfil the purposes outlined above unless a longer retention period is required or permitted by law and only for the purposes outlined hereinabove.
Consent to process your Privacy Information
2.3.a You hereby agree and acknowledge that by creating an account with us on the Site and/or the Mobile Applications, you consent to us undertaking the following:
Send you and keep you updated with information by email, telephone (including SMS) or mail, as per your selection about mode of communication, about existing and new services and benefits from us;
Use the information for marketing and for market research/industry/sector analytics purposes, including internal demographic studies, to provide, optimize and personalize our services and to further enhance our products and services for you and to send you newsletters and information about our services, as per your selection about mode of communication.
2.3.b The select information provided by you is readily available on the Site and/or the Mobile Applications and only viewable by you after logging on to the Site and/or the Mobile Applications. You, at all times, have the option not to provide any information including Personal Information and Sensitive Personal Data or Information about you without agreeing to register on the Site and/or the Mobile Applications and otherwise withdraw your consent or request to remove/ delete your information by communicating the same to us in the manner stipulated herein and the Terms and Conditions. Upon such withdrawal, we will have no obligations towards you nor will we be obligated to provide continued services to you. Alternatively, you can uninstall the Mobile Applications in its entirety, in which event, your consent would be deemed to be withdrawn for any future collection of information.
2.3.c. Please note that if you opt out from providing Personal Information or other information requested by us, you may not be able to access certain areas of the Site and/or the Mobile Applications and/or avail certain services offered by us. You can update and/or review your Account Information (defined below), Personal Information and other information at any time. At your request, we can also cancel your registration and remove/block your Personal Information from our database/ Site and/or the Mobile Applications. However, this information may remain in our archive even after deletion or termination of your account as required by law and the handling of the same is in accordance with the provisions of the applicable law and as intimated by the government agency from time to time.
2.3.d In relation to any payment made through the Site and/or the Mobile Applications and/or the services offered by us, the online payment gateway operated by third party is being used by us. It may be noted that the information that you provide at the time of making any payment through the Site and/or the Mobile Applications and/or services offered by us is held and stored with third party payment gateway operator authorized at multiple points. The payment gateway operator may also have access to your online payment history/details in relation to the payment made through the Site and/or the Mobile Applications and/or the services offered by us. [You are strongly recommended not to send full credit or debit card details over non HTTPS unencrypted electronic communications with us.] Also, you are responsible for protecting against unauthorized access to your password and to your computer or mobile. We will not be liable for the disclosure and dissemination of Personal Information to third parties which you as prudent user put up on the Site and/or the Mobile Applications, and that are available to the other users of the Site and/or the Mobile Applications. Our mobile application will request to access Storage, Call, SMS and Camera services which are required for certain feature to work on in the mobile application. For e.g. we generate OTP for initial authentication for which we need access to your SMS for auto read OTP.
2.3.e It may be noted that we handle all such information in accordance with the provisions of the applicable law from time to time and only for the duration lawfully required. We may disclose aggregated information, including to aggregators, about the use of the Site and/or the Mobile Applications without Personal Information. We have implemented standard measures to protect against unauthorized access to and unlawful interception of Personal Information.
2.3.g You agree that you shall solely be responsible for any information provided to us and you shall refrain from directly or indirectly hosting, displaying, uploading, modifying, publishing, posting, transmitting, updating or sharing any information that:
· belongs to third party and you do not have any right over it;
· is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, elating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
· harm minors in any way;
· infringes any patent, trademark, copyright or other proprietary rights;
· violates any law for the time being in force;
· deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
· impersonates another person;
· contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
· threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting to any other nation.
To avail any of the services offered by us, you are required to register and open an account with us by using the Account Information. You agree to provide correct information towards your continued usage of services offered by us. We will save your Account Information, including identification (as profile), payment (as saved accounts) and transaction (as transaction history) related information to process your requests faster and securely for your convenience.
4. ACCEPTANCE OF THE POLICIES
By using the Services, you agree and acknowledge that your Personal Information may be transferred to ‘Kavitascocktails’ Entities, our partners, associates, service providers and third parties as necessary or appropriate.
By availing services offered by us, you accept that we may communicate with you about our products, services, offers, events and promotions, and offer you products and services we believe may be of interest to you. This includes offers, discounts and general information.
5. AMENDMENTS TO THE POLICIES
It is clarified that we store information including Personal Information only in the manner contained herein and in accordance with the provisions of applicable law.
The Site could use log file including internet protocol addresses, browser type, internet service provider, referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the Site, track user movement and gather broad demographic information for aggregate use. These are not linked to information identifiable personally.
Web browser cookies
You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or other device. You can find more detailed information about how you can manage Cookies through your browsers help function.
If you choose to disable some or all Cookies, you may not be able to make full use of our Sites. For example, you may not be able to add items to your shopping basket, proceed to checkout, or use any of our products and services that require you to sign in.
Cookies work differently on Mobile Applications as they are coded into such Mobile Applications itself and will use a unique identifier created by your mobile device for use for advertising activities. You can turn off or reset this advertising identifier through your mobile device’s privacy settings.
7. YOUR ACCESS TO AND CONTROL OVER INFORMATION
You can do the following at any time by contacting us via the email address or phone number provided as above to:
Check and edit your profile information, including Account Information;
Check what data we have about you, if any;
Change and/or correct any data we have about you;
Delete any data we have about you.
Express any concern you have about our use of your data.
However, we are not responsible for the authenticity of the Sensitive Personal Data or Information provided by you. You agree and acknowledge that certain data or information cannot be corrected or deleted or is prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings. In respect to such data or information, the aforementioned rights will not be available.
We will collect and retain information about your transactions and service requests based on Cookies, network information and device information to provide adequate security, prevent fraudulent transactions and for audit and legal purposes which will not be revealed in public.
9. GRIEVANCE OFFICER
If you notice any discrepancies in the information provided to us or have any grievance against us in relation to the processing of your Sensitive Personal Data or Information, request you to inform our designated Grievance Officer as mentioned below in writing or through email signed with the electronic signature:
Name: Brijendra Singh Bhadauria
Address: Shop No. 205 & 206 Second Floor, Trinity Mall, Umaria Toll Naka, Dr. Ambedkar Nagar(Mhow), Indore, Madhya Pradesh 453331